Founded in 2010, Henderson Carter, formerly Henderson & Dumbleton Ltd, were an Independent Financial Adviser firm. They gave people financial advice on things such as pensions transfers and SIPPs.
It’s this advice which landed them in trouble with the FCA. In 2014 they were told to stop any regulated activities in relation to pension switches or transfers into SIPPs that involved non-standard investments.
Non-standard investments are often high-risk ventures with some linked to pension and investment scams.
In 2016 they were told by the FCA to cease conducting all pension business. They also added the following note to their register profile about Henderson Carter’s relationship with unregulated introducers:
“Information has been provided to the FCA which has given rise to serious concerns with respect to the adequacy of the Firm’s pensions advice, including, but not limited to its relationship with”:
Unsuitable financial advice is one of the major factors in pension mis-selling. Often as a result of the client being exposed to investments within their SIPP that are much riskier than they can afford or were not suitable in the first place.
Henderson Carter Associates Ltd are no longer trading after entering into administration in 2016 and being declared in default by the FSCS.
However, if you have received advice from them, especially to transfer into a SIPP, then it would definitely be worth checking to see if that advice was suitable.
We offer a free mis-selling check. It’s just a simple chat with one of our team to briefly assess the circumstances of your pension transfer. We will then tell you if we think you have a case. There’s no obligation to use our service and we are more than happy to answer any questions you may have about mis-selling.
You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.
It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.