Arthur shares his Pension Mis-selling Story

Pension mis-selling can affect anyone. Read our client Arthur’s story on how he was mis-sold and claimed compensation for mis-selling.

I’m Arthur from Peterborough. I’m a 59-year-old engineer working in a factory that manufactures bottled drinks. Through Pensions Claim Consulting Ltd I was awarded £138k compensation by The Financial Ombudsman, after poor advice when transferring my Final Salary Pension. This is what happened…

I was cold called by Lesley, a financial adviser, in 2009. She asked some questions about my pension saying her company, Commercial Land and Property, could arrange a transfer into a new investment via Carey Pensions which would make much higher returns than my current pension.

Lesley sent me some graphs and reports with very good, solid returns. I went through CL&P’s website, it all seemed legitimate with pictures of employees and directors. The brochures she sent out further explained the returns I’d get. It all made sense, especially as my current pension had been underperforming.

Lesley’s advice was to place half my money into Store First, a storepod scheme guaranteeing 12 per cent annual return and half into an Australian Farmland buying scheme via something called Gas Verdant. They both turned out to be high risk investments, but I wasn’t told that.

Little did I know that Lesley’s husband, Terence Wright, was a director of CL&P and had recently been blacklisted by the Financial Services Authority. He was also blacklisted by The Financial Conduct Authority. Neither he or Lesley were regulated financial advisers. I had no clue about the world of finance and all the associations it never occurred to me to check such lists. I didn’t know they existed. I doubt many people do.

Long story short, CL&P arranged for Carey Pensions to hold my investments and transfer the £78,156 value into a Self Invested Personal Pension. This all meant I’d be Carey’s client from thereon in, CL&P’s work as introducers was done. I did some extra checks on Carey Pensions, they had some positive online reviews. However, over the next few years my decision to transfer my pension to Carey would end up being the worst decision of my life.

Have you been affected by pension mis-selling?

If you think you may have been affected by pension mis-selling, or are unsure and would like some help – get in touch.

We can give you advice, and we’ll explain your options.

Arrange a free assessment with one of our team.

Key Facts

1
Arthur moved his pension into a Carey Pension SIPP after being cold called by unregulated introducers CL&P.
2
He was told it would "make much higher returns" if he did.
3
INVESTMENTS - Store first / GAS Verdant

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Robert Pemberton
2022-04-11
Antony Stroud
2022-04-08
Excellent company, would definitely use again, they never gave up
Junior Geener
2022-03-20
always kept you informed has to what was going on .I'd recommend pension claim to anybody
Ian Gaynor
2022-03-14
A thoroughly positive result and experience. In all honesty I didn't have much hope of any success following a truly dodgy pension investment. I spent years angry at myself then decided to let these guys have a go on my behalf. It took hardy any effort on my part and they kept me fully informed, then out of the blue I got a call saying they have won all my pension back plus more and within days it hit my account. Thrilled with their effort and professionalism. I dealt with a few different staff and all were informative, polite and helpful. I great end to a terrible situation. 100% genuine review and I cannot recommend them enough. Thank you.
Grace Anderson
2022-03-11
Pension Claim Consulting were a Godsend. I was told about them by a friend who had also invested in a pension. They kept me informed on the progress of my claim with regular updates and answered my queries with patience and professionalism. There percentage for on behalf was also lower than expected. I can't thank them enough
adrian buck
2022-03-10
Keith Wilkins
2022-03-09
Very thorough and achieved the goal regarding compensation in full. Took a while but was worth the wait
Mark Holmes
2022-03-08
Excellent service. Great result.
michael dixon
2022-03-08
I was approached by Pension Claim Consulting after the company that was handle ing my SIPP had been investigated by the Financial Ombudsmen and informed me i had a case, with this information given to me i agreed to let them represent me in trying to reclaim my investment. All through the process i was informed of every step and on a regular basis even though it took many months the outcome was successful and i was reimbursed fully. This is a fantastic company to work with and dedicated staff who know their business. Many Thanks. Mike Dixon.
Roderick Turnbull
2022-03-08
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.