Miss J - Helix Bond Investment and Beaufort Securities ISA

Miss J initially contacted us in 2019 as she had made a cash investment of £10,000 in 2015 into an ISA with Beaufort Securities and into the Helix Bond Investment.

We obtained information from all relevant 3rd parties and carried our investigations which showed Miss J had been contacted by an unregulated introducer who had persuaded our client to invest in Helix bond within an ISA with Beaufort Securities.

Clients who invested in Helix Bond were unaware that their monies were pooled together with other consumers unknown to them in Tranches in order to increase the total value in order pass the minimum investment limit permissible for Helix Bond.

Consequently, our client would never be able to withdraw her monies as she was tied into a Tranche with a number of other investors who would all have to decide to disinvest at the same time for this to be possible.

Investing in The Helix Bond in an ISA with Beaufort Securities meant that our client was invested in a High-Risk Product totally unsuitable for her attitude to risk held in her savings which were inaccessible and was never informed her monies were not held as an individual investment.

Beaufort Securities acted as the stock broker for our clients ISA. Our client did not instruct Beaufort Securities to make the investment and was merely provided with the application forms via an unregulated introducer, who promoted the investment to our client.

Our findings were that Beaufort Securities were responsible for our client’s financial losses as the level of risk Beaufort Securities exposed our client to was negligent and unsuitable, and into a fund which was unregulated and illiquid.

We submitted a claim against Beaufort Securities to the Financial Services Compensation Scheme (FSCS) in April 2020.

The FSCS encountered long delays due to the complex nature of the Helix Bond investment, we assisted the FSCS in providing evidence and research to assist them in their understanding of the nature of the investment.

Furthermore, the FSCS’ progress was impeded by delays in trying to obtain information in relation to the 3rd parties connected to the case due to the administration of Beaufort Securities however, we duly assisted in obtaining the information on their behalf.

Thanks to our endeavours in July 2021 Miss J was awarded £9,598.79 in compensation.


All Helix Bond Clients

Due to the complexity of Helix Bond as an investment we have encountered many issues with the FSCS.

The FSCS rejected our initial claims stating that due to Beaufort Securities not providing advice to the client to invest they were not responsible.

Pension Claim Consulting appealed the decisions, providing further supporting documentation and statements to prove our claims were in respect of negligence by the firm.

The FSCS further rejected our appeal on the basis that Beaufort Securities were not required to assess the suitability of the investment.

Again, we strongly disagreed with the FSCS’ decision and escalated our further appeal providing a further statement in support of our client’s cases.

Due to our perseverance and endeavours, we successfully overturned the FSCS’ decisions and the FSCS duly agree that Beaufort Securities did in fact act negligently when accepting clients into the Helix Bond investment (where clients are not experienced investors).

Subsequently all cases submitted on the same bases as Miss J’s will be treated in the same regard when the FSCS’ make their decisions

If you think you may have been mis-sold and would like a free assessment to find out if you have a case – get in touch!

Key Facts

Beaufort Securities were negligent
Helix Bond is a failed investment
Most investors can claim compensation

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Rodders Hewitt
Pension Claim Consulting Ltd ...have for me done a great job ...within the expected time scale ...Couldn't have asked for more
Phil C
Thank you to all at PCC. My claim was managed brilliantly and was successful. I can highly recommended their services. Thank you once again
Christopher Fraser
After identifying a concern regarding my pension, I sought advice from Pension Claim Consulting. The response and customer service was swift and amazing. The courtesy and care taken throughout the whole process was phenomenal. The consultant’s communication from start to finish filled me with confidence that PCC do exactly what they state and were on hand whenever required. The level of understanding, empathy for the frustrations, and patience is by far the best I’ve witnessed. I cannot thank PCC enough for their outstanding work ethic and dedication to customers/clients. If you have any concerns at all regarding your pension, then I would highly recommend that you get in touch with them.
Andy Yates
Fantastic service, so impressed with Pension Claims Consulting. None stop updates throughout and everyone who works there was so helpful and supportive in every way. Thank you so much for getting my pension back.
Robert Manningham
Pension Claim Consulting Ltd successfully won a case on my behalf following misguided advice I received in relation to my pension. They were most proactive in the process and kept me fully informed every step of the way. I have no hesitation in recommending their services.
Deanamo 84
Very professional, very thorough and very good at what they do. Always at the end of the phone or email for any questions at anytime throughout the process. I can’t recommend them enough.
Roger King
Pension Claim Consulting managed to reclaim some of my pension by constantly chasing the company that fraudulently took my money. I though that I had lost everything. I cannot thank them enough on recovering some of my pension back.
Susan Stringer
Excellent standard of service. The claim was protracted substantially by virtue of opponents trying hard to not accept any responsibility for their actions and not return the pension fund. PCC kept me fully informed throughout the process, obtained an excellent result for me.They also kept chasing the opponent when little action was taking place from them. The staff were always pleasant and helpful to deal with and very encouraging when I felt my claim was doomed to failure. I can not praise highly enough
Paul Wilshaw
Very professional and informative from the beginning of our 5 year relationship. They talked me through every step of the process with what to expect. I would recommend Pension Claim Consulting to anyone who wants an honest and professional service.
Bill Cass
Great team and they will get the best outcome they can always kept informed the process took a longtime not because of anything pension claims consulting did purely the pension sip provider playing games i would 110% recommend this company to pursue your claim without doubt best thing i have done they didn't give up on my claim even though I had given up on any good outcome however finally resolved and paid thank you pension claim consulting
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.