Miss J - Helix Bond Investment and Beaufort Securities ISA

Miss J initially contacted us in 2019 as she had made a cash investment of £10,000 in 2015 into an ISA with Beaufort Securities and into the Helix Bond Investment.

We obtained information from all relevant 3rd parties and carried our investigations which showed Miss J had been contacted by an unregulated introducer who had persuaded our client to invest in Helix bond within an ISA with Beaufort Securities.

Clients who invested in Helix Bond were unaware that their monies were pooled together with other consumers unknown to them in Tranches in order to increase the total value in order pass the minimum investment limit permissible for Helix Bond.

Consequently, our client would never be able to withdraw her monies as she was tied into a Tranche with a number of other investors who would all have to decide to disinvest at the same time for this to be possible.

Investing in The Helix Bond in an ISA with Beaufort Securities meant that our client was invested in a High-Risk Product totally unsuitable for her attitude to risk held in her savings which were inaccessible and was never informed her monies were not held as an individual investment.

Beaufort Securities acted as the stock broker for our clients ISA. Our client did not instruct Beaufort Securities to make the investment and was merely provided with the application forms via an unregulated introducer, who promoted the investment to our client.

Our findings were that Beaufort Securities were responsible for our client’s financial losses as the level of risk Beaufort Securities exposed our client to was negligent and unsuitable, and into a fund which was unregulated and illiquid.

We submitted a claim against Beaufort Securities to the Financial Services Compensation Scheme (FSCS) in April 2020.

The FSCS encountered long delays due to the complex nature of the Helix Bond investment, we assisted the FSCS in providing evidence and research to assist them in their understanding of the nature of the investment.

Furthermore, the FSCS’ progress was impeded by delays in trying to obtain information in relation to the 3rd parties connected to the case due to the administration of Beaufort Securities however, we duly assisted in obtaining the information on their behalf.

Thanks to our endeavours in July 2021 Miss J was awarded £9,598.79 in compensation.


All Helix Bond Clients

Due to the complexity of Helix Bond as an investment we have encountered many issues with the FSCS.

The FSCS rejected our initial claims stating that due to Beaufort Securities not providing advice to the client to invest they were not responsible.

Pension Claim Consulting appealed the decisions, providing further supporting documentation and statements to prove our claims were in respect of negligence by the firm.

The FSCS further rejected our appeal on the basis that Beaufort Securities were not required to assess the suitability of the investment.

Again, we strongly disagreed with the FSCS’ decision and escalated our further appeal providing a further statement in support of our client’s cases.

Due to our perseverance and endeavours, we successfully overturned the FSCS’ decisions and the FSCS duly agree that Beaufort Securities did in fact act negligently when accepting clients into the Helix Bond investment (where clients are not experienced investors).

Subsequently all cases submitted on the same bases as Miss J’s will be treated in the same regard when the FSCS’ make their decisions

If you think you may have been mis-sold and would like a free assessment to find out if you have a case – get in touch!

Key Facts

Beaufort Securities were negligent
Helix Bond is a failed investment
Most investors can claim compensation

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Robert Pemberton
Antony Stroud
Excellent company, would definitely use again, they never gave up
Junior Geener
always kept you informed has to what was going on .I'd recommend pension claim to anybody
Ian Gaynor
A thoroughly positive result and experience. In all honesty I didn't have much hope of any success following a truly dodgy pension investment. I spent years angry at myself then decided to let these guys have a go on my behalf. It took hardy any effort on my part and they kept me fully informed, then out of the blue I got a call saying they have won all my pension back plus more and within days it hit my account. Thrilled with their effort and professionalism. I dealt with a few different staff and all were informative, polite and helpful. I great end to a terrible situation. 100% genuine review and I cannot recommend them enough. Thank you.
Grace Anderson
Pension Claim Consulting were a Godsend. I was told about them by a friend who had also invested in a pension. They kept me informed on the progress of my claim with regular updates and answered my queries with patience and professionalism. There percentage for on behalf was also lower than expected. I can't thank them enough
adrian buck
Keith Wilkins
Very thorough and achieved the goal regarding compensation in full. Took a while but was worth the wait
Mark Holmes
Excellent service. Great result.
michael dixon
I was approached by Pension Claim Consulting after the company that was handle ing my SIPP had been investigated by the Financial Ombudsmen and informed me i had a case, with this information given to me i agreed to let them represent me in trying to reclaim my investment. All through the process i was informed of every step and on a regular basis even though it took many months the outcome was successful and i was reimbursed fully. This is a fantastic company to work with and dedicated staff who know their business. Many Thanks. Mike Dixon.
Roderick Turnbull
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.