Once we’ve investigated your case we will be able to tell you who we think is responsible and therefore to whom we will submit the claim.
Generally speaking, all Financial Advisers (IFA’s) are regulated by the FCA (Financial Conduct Authority) and if they have broken the FCA’s rules regarding the sale of a financial product/service and are still trading, we will submit the claim to the adviser responsible. They then have 8 weeks to uphold or reject the claim.
If they reject it, we will then submit a claim to the Financial Ombudsman Service (FOS). They are a regulatory body who mediate in cases between consumers and financial service providers.
If the adviser is no longer trading, then a claim will be made with The FSCS (Financial Services Compensation Scheme) – they are an independent body who operate a statutory fund set up to deal with claims against regulated firms and individuals who are unlikely or unable to pay claims made against them.
In some cases, the claim may be with the SIPP provider.