Bank House Investment Management

If you received advice from Bank House Investment Management, you may want to check if you should be claiming compensation for mis-selling

Bank House Investment Management was formed in 2006 and previously called Velocity 320 Ltd.

Serious Concerns Pension Switching Service

Following a visit in 2015, the Financial Conduct Authority said it had ‘serious concerns’ with regard to Bank House’s pension switching service. In particular, the suitability of the advice given to clients to transfer their pensions into SIPPs and the level of risk they were exposed to.

FCA Restrictions

The FCA restricted their regulated activity, which included giving advice on pension transfers. Despite the fact that Bank House had agreed to this voluntarily, the FCA discovered (during a visit to an associated SIPP provider) that Bank House had actually continued to carry out a further 78 transactions, involving pension transfers.

Unregulated Introducers and Bank House Investment Management

They also found that Bank House had used unregulated introducer firms to source some of these clients, so extended the restriction to include their association with Hennessy Jones Ltd, CA Limited and Holistic Wealth Management

Bank House Investment Management Complaints 

In 2016 it was reported the Financial Ombudsman Service had upheld 3 complaints against Bank House for unsuitable financial advice regarding investments. 

Two of these complaints involved UCIS’s which are very high-risk investments with little to no protection for investors. 

Other investments reportedly linked to Bank House are AIGO Finds, Carbon Credits and Centurion DMS Enhanced Funds.

SIPP provider Pointon York linked to Bank House.

Latest on Bank House Investment Management 

In 2017, the FCA decided to remove their full permission, and they were declared in default by the FSCS.  This usually happens when they are satisfied that a company can no longer fulfil its financial obligation to its clients, including compensation.

In 2019, the FCA issued provisional penalties and prohibitions against the directors for “acting without integrity in relation to their pension advice business.” 

Bank House Investment Management Limited is currently in liquidation.

Get a free expert opinion

We offer a free assessment to help establish if the advice you received was suitable or not and if you have grounds to proceed with a claim for compensation.

Whilst each case is individual, as mis-selling specialists, we know to look for certain signs that in our experience indicate that mis-selling may have happened.

Our assessment is free and there’s absolutely no obligation to use our service if you have a case.


Key Facts

Advised clients into SIPPS which had high-risk, unregulated investments
SIPP provider Pointon York linked to Bank House
Currently in liquidation

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Rodders Hewitt
Pension Claim Consulting Ltd ...have for me done a great job ...within the expected time scale ...Couldn't have asked for more
Phil C
Thank you to all at PCC. My claim was managed brilliantly and was successful. I can highly recommended their services. Thank you once again
Christopher Fraser
After identifying a concern regarding my pension, I sought advice from Pension Claim Consulting. The response and customer service was swift and amazing. The courtesy and care taken throughout the whole process was phenomenal. The consultant’s communication from start to finish filled me with confidence that PCC do exactly what they state and were on hand whenever required. The level of understanding, empathy for the frustrations, and patience is by far the best I’ve witnessed. I cannot thank PCC enough for their outstanding work ethic and dedication to customers/clients. If you have any concerns at all regarding your pension, then I would highly recommend that you get in touch with them.
Andy Yates
Fantastic service, so impressed with Pension Claims Consulting. None stop updates throughout and everyone who works there was so helpful and supportive in every way. Thank you so much for getting my pension back.
Robert Manningham
Pension Claim Consulting Ltd successfully won a case on my behalf following misguided advice I received in relation to my pension. They were most proactive in the process and kept me fully informed every step of the way. I have no hesitation in recommending their services.
Deanamo 84
Very professional, very thorough and very good at what they do. Always at the end of the phone or email for any questions at anytime throughout the process. I can’t recommend them enough.
Roger King
Pension Claim Consulting managed to reclaim some of my pension by constantly chasing the company that fraudulently took my money. I though that I had lost everything. I cannot thank them enough on recovering some of my pension back.
Susan Stringer
Excellent standard of service. The claim was protracted substantially by virtue of opponents trying hard to not accept any responsibility for their actions and not return the pension fund. PCC kept me fully informed throughout the process, obtained an excellent result for me.They also kept chasing the opponent when little action was taking place from them. The staff were always pleasant and helpful to deal with and very encouraging when I felt my claim was doomed to failure. I can not praise highly enough
Paul Wilshaw
Very professional and informative from the beginning of our 5 year relationship. They talked me through every step of the process with what to expect. I would recommend Pension Claim Consulting to anyone who wants an honest and professional service.
Bill Cass
Great team and they will get the best outcome they can always kept informed the process took a longtime not because of anything pension claims consulting did purely the pension sip provider playing games i would 110% recommend this company to pursue your claim without doubt best thing i have done they didn't give up on my claim even though I had given up on any good outcome however finally resolved and paid thank you pension claim consulting
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.