Bank House Investment Management

If you received advice from Bank House Investment Management, you may want to check if you should be claiming compensation for mis-selling

Bank House Investment Management was formed in 2006 and previously called Velocity 320 Ltd.

Serious Concerns Pension Switching Service

Following a visit in 2015, the Financial Conduct Authority said it had ‘serious concerns’ with regard to Bank House’s pension switching service. In particular, the suitability of the advice given to clients to transfer their pensions into SIPPs and the level of risk they were exposed to.

FCA Restrictions

The FCA restricted their regulated activity, which included giving advice on pension transfers. Despite the fact that Bank House had agreed to this voluntarily, the FCA discovered (during a visit to an associated SIPP provider) that Bank House had actually continued to carry out a further 78 transactions, involving pension transfers.

Unregulated Introducers and Bank House Investment Management

They also found that Bank House had used unregulated introducer firms to source some of these clients, so extended the restriction to include their association with Hennessy Jones Ltd, CA Limited and Holistic Wealth Management

Bank House Investment Management Complaints 

In 2016 it was reported the Financial Ombudsman Service had upheld 3 complaints against Bank House for unsuitable financial advice regarding investments. 

Two of these complaints involved UCIS’s which are very high-risk investments with little to no protection for investors. 

Other investments reportedly linked to Bank House are AIGO Finds, Carbon Credits and Centurion DMS Enhanced Funds.

SIPP provider Pointon York linked to Bank House.

Latest on Bank House Investment Management 

In 2017, the FCA decided to remove their full permission, and they were declared in default by the FSCS.  This usually happens when they are satisfied that a company can no longer fulfil its financial obligation to its clients, including compensation.

In 2019, the FCA issued provisional penalties and prohibitions against the directors for “acting without integrity in relation to their pension advice business.” 

Bank House Investment Management Limited is currently in liquidation.

Get a free expert opinion

We offer a free assessment to help establish if the advice you received was suitable or not and if you have grounds to proceed with a claim for compensation.

Whilst each case is individual, as mis-selling specialists, we know to look for certain signs that in our experience indicate that mis-selling may have happened.

Our assessment is free and there’s absolutely no obligation to use our service if you have a case.


Key Facts

Advised clients into SIPPS which had high-risk, unregulated investments
SIPP provider Pointon York linked to Bank House
Currently in liquidation

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Robert Pemberton
Antony Stroud
Excellent company, would definitely use again, they never gave up
Junior Geener
always kept you informed has to what was going on .I'd recommend pension claim to anybody
Ian Gaynor
A thoroughly positive result and experience. In all honesty I didn't have much hope of any success following a truly dodgy pension investment. I spent years angry at myself then decided to let these guys have a go on my behalf. It took hardy any effort on my part and they kept me fully informed, then out of the blue I got a call saying they have won all my pension back plus more and within days it hit my account. Thrilled with their effort and professionalism. I dealt with a few different staff and all were informative, polite and helpful. I great end to a terrible situation. 100% genuine review and I cannot recommend them enough. Thank you.
Grace Anderson
Pension Claim Consulting were a Godsend. I was told about them by a friend who had also invested in a pension. They kept me informed on the progress of my claim with regular updates and answered my queries with patience and professionalism. There percentage for on behalf was also lower than expected. I can't thank them enough
adrian buck
Keith Wilkins
Very thorough and achieved the goal regarding compensation in full. Took a while but was worth the wait
Mark Holmes
Excellent service. Great result.
michael dixon
I was approached by Pension Claim Consulting after the company that was handle ing my SIPP had been investigated by the Financial Ombudsmen and informed me i had a case, with this information given to me i agreed to let them represent me in trying to reclaim my investment. All through the process i was informed of every step and on a regular basis even though it took many months the outcome was successful and i was reimbursed fully. This is a fantastic company to work with and dedicated staff who know their business. Many Thanks. Mike Dixon.
Roderick Turnbull
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.