Karl Jones trading as Total Financial Solutions

If you received advice from Karl Jones, trading as Total Financial Solutions, you may want to check if you should be claiming compensation for mis-selling

Karl Jones, trading as Total Financial Solutions was declared in default by the FSCS in July 2021.

The FSCS usually declares a firm in default when they are satisfied there are existing protected claims against the firm and that the firm is unlikely to be able to pay compensation.

The firm hasn’t been authorised by the FCA since December 2018.

Claims Against Karl Jones trading as Total Financial Solutions

It has been reported that 22 complaints have been made by clients against Karl Jones, trading as Total Financial Solutions.

These relate to SIPPs, debentures, investment bonds and unregulated collective investment schemes.

The FSCS has paid out more than £77,000 to two customers who had their claims successfully upheld.

What is Pension Mis-selling?

A majority of pension mis-selling cases occur because of poor or negligent financial advice.

If a regulated company or adviser has recommended a product that isn’t suitable for you or they didn’t adequately explain the risks involved, this may be mis-selling.

This could involve advice on an investment, a pension transfer or personal pension such as a SIPP.

If you’d like to know if the advice you received may have been mis-sold, we may be able to help.


Get a free expert opinion

We offer a free assessment to help establish if the advice you received was suitable or not and if you have grounds to proceed with a claim for compensation.

Whilst each case is individual, as mis-selling specialists we know to look for certain signs that in our experience indicate that mis-selling may have happened.

Our assessment is free and there’s absolutely no obligation to use our service if you have case.

Key Facts

Karl Jones t/a Total Financial Solutions was declared in default by the FSCS in July 2021
Complaints have been made by clients in relation to SIPPs, debentures, investment bonds and unregulated collective investment schemes

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Robert Pemberton
Antony Stroud
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Junior Geener
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Ian Gaynor
A thoroughly positive result and experience. In all honesty I didn't have much hope of any success following a truly dodgy pension investment. I spent years angry at myself then decided to let these guys have a go on my behalf. It took hardy any effort on my part and they kept me fully informed, then out of the blue I got a call saying they have won all my pension back plus more and within days it hit my account. Thrilled with their effort and professionalism. I dealt with a few different staff and all were informative, polite and helpful. I great end to a terrible situation. 100% genuine review and I cannot recommend them enough. Thank you.
Grace Anderson
Pension Claim Consulting were a Godsend. I was told about them by a friend who had also invested in a pension. They kept me informed on the progress of my claim with regular updates and answered my queries with patience and professionalism. There percentage for on behalf was also lower than expected. I can't thank them enough
adrian buck
Keith Wilkins
Very thorough and achieved the goal regarding compensation in full. Took a while but was worth the wait
Mark Holmes
Excellent service. Great result.
michael dixon
I was approached by Pension Claim Consulting after the company that was handle ing my SIPP had been investigated by the Financial Ombudsmen and informed me i had a case, with this information given to me i agreed to let them represent me in trying to reclaim my investment. All through the process i was informed of every step and on a regular basis even though it took many months the outcome was successful and i was reimbursed fully. This is a fantastic company to work with and dedicated staff who know their business. Many Thanks. Mike Dixon.
Roderick Turnbull
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.