The Ntrust Group Ltd

If you received advice from The Ntrust Group Ltd you may want to check if you should be claiming compensation for mis-selling.

Established in 2004 as KBS Oakes Financial Planning Ltd, and following a couple of name changes, they became known as Ntrust Group Ltd in 2012.

They went into administration in 2017 and were declared in default by the FSCS in January 2018.

When a firm is declared in default, it is usually because it is unable to meet claims brought against it and its liabilities are transferred to the FSCS.


British Steel Pension Scheme (BSPS)

The Ntrust Group Ltd is one of several companies associated with claims regarding the British Steel Pension Scheme (BSPS).

In 2017, many British Steel workers were advised to transfer out of the BSPS into a personal pension or SIPP.  This advice may have been mis-sold as it’s highly unlikely that transferring from a defined benefit pension scheme, like the BSPS, is the best option.

This is because members would have lost valuable benefits already built up in the BSPS when transferring away into a private pension. It’s only in very exceptional circumstances that an advisor would recommend a transfer like this.


Unsuitable advice complaints

Unsuitable advice complaints are now being made to the FSCS against The Ntrust Group Ltd by those eligible for compensation.

In November 2020 it was reported that the £3.2million already paid by the FSCS to those who had been wrongly advised to transfer out of the British Steel Pension Scheme was just “the tip of the iceberg”

It’s thought there could be hundreds of Steelworkers who may not realise they have been given unsuitable advice and have yet to make a claim.


Want to know more about mis-sold pension advice and The Ntrust Group Ltd?

If you are concerned about the advice you received from The Ntrust Group Ltd or any other financial adviser and want to check if you may have been mis-sold – we can help.

Whilst each case is individual, as mis-selling specialists we know to look for certain signs that in our experience suggest that mis-selling may have happened.

Our assessment is free and there’s absolutely no obligation to use our service if you have case.

See what our clients have to say about our service on Trustpilot.

Key Facts

The Ntrust Group Ltd went into administration in 2017 and were declared in default by the FSCS in January 2018
They are one of several companies associated with claims regarding the British Steel Pension Scheme (BSPS)

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Rodders Hewitt
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Phil C
Thank you to all at PCC. My claim was managed brilliantly and was successful. I can highly recommended their services. Thank you once again
Christopher Fraser
After identifying a concern regarding my pension, I sought advice from Pension Claim Consulting. The response and customer service was swift and amazing. The courtesy and care taken throughout the whole process was phenomenal. The consultant’s communication from start to finish filled me with confidence that PCC do exactly what they state and were on hand whenever required. The level of understanding, empathy for the frustrations, and patience is by far the best I’ve witnessed. I cannot thank PCC enough for their outstanding work ethic and dedication to customers/clients. If you have any concerns at all regarding your pension, then I would highly recommend that you get in touch with them.
Andy Yates
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Robert Manningham
Pension Claim Consulting Ltd successfully won a case on my behalf following misguided advice I received in relation to my pension. They were most proactive in the process and kept me fully informed every step of the way. I have no hesitation in recommending their services.
Deanamo 84
Very professional, very thorough and very good at what they do. Always at the end of the phone or email for any questions at anytime throughout the process. I can’t recommend them enough.
Roger King
Pension Claim Consulting managed to reclaim some of my pension by constantly chasing the company that fraudulently took my money. I though that I had lost everything. I cannot thank them enough on recovering some of my pension back.
Susan Stringer
Excellent standard of service. The claim was protracted substantially by virtue of opponents trying hard to not accept any responsibility for their actions and not return the pension fund. PCC kept me fully informed throughout the process, obtained an excellent result for me.They also kept chasing the opponent when little action was taking place from them. The staff were always pleasant and helpful to deal with and very encouraging when I felt my claim was doomed to failure. I can not praise highly enough
Paul Wilshaw
Very professional and informative from the beginning of our 5 year relationship. They talked me through every step of the process with what to expect. I would recommend Pension Claim Consulting to anyone who wants an honest and professional service.
Bill Cass
Great team and they will get the best outcome they can always kept informed the process took a longtime not because of anything pension claims consulting did purely the pension sip provider playing games i would 110% recommend this company to pursue your claim without doubt best thing i have done they didn't give up on my claim even though I had given up on any good outcome however finally resolved and paid thank you pension claim consulting
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.