The Ntrust Group Ltd

If you received advice from The Ntrust Group Ltd you may want to check if you should be claiming compensation for mis-selling.

Established in 2004 as KBS Oakes Financial Planning Ltd, and following a couple of name changes, they became known as Ntrust Group Ltd in 2012.

They went into administration in 2017 and were declared in default by the FSCS in January 2018.

When a firm is declared in default, it is usually because it is unable to meet claims brought against it and its liabilities are transferred to the FSCS.


British Steel Pension Scheme (BSPS)

The Ntrust Group Ltd is one of several companies associated with claims regarding the British Steel Pension Scheme (BSPS).

In 2017, many British Steel workers were advised to transfer out of the BSPS into a personal pension or SIPP.  This advice may have been mis-sold as it’s highly unlikely that transferring from a defined benefit pension scheme, like the BSPS, is the best option.

This is because members would have lost valuable benefits already built up in the BSPS when transferring away into a private pension. It’s only in very exceptional circumstances that an advisor would recommend a transfer like this.


Unsuitable advice complaints

Unsuitable advice complaints are now being made to the FSCS against The Ntrust Group Ltd by those eligible for compensation.

In November 2020 it was reported that the £3.2million already paid by the FSCS to those who had been wrongly advised to transfer out of the British Steel Pension Scheme was just “the tip of the iceberg”

It’s thought there could be hundreds of Steelworkers who may not realise they have been given unsuitable advice and have yet to make a claim.


Want to know more about mis-sold pension advice and The Ntrust Group Ltd?

If you are concerned about the advice you received from The Ntrust Group Ltd or any other financial adviser and want to check if you may have been mis-sold – we can help.

Whilst each case is individual, as mis-selling specialists we know to look for certain signs that in our experience suggest that mis-selling may have happened.

Our assessment is free and there’s absolutely no obligation to use our service if you have case.

See what our clients have to say about our service on Trustpilot.

Key Facts

The Ntrust Group Ltd went into administration in 2017 and were declared in default by the FSCS in January 2018
They are one of several companies associated with claims regarding the British Steel Pension Scheme (BSPS)

We win more than 9 out of 10 claims

The cost of our service is 15% + VAT on the total monies awarded for a successful claim. Our cost is also priced capped at one of the lowest rates.

Robert Pemberton
Antony Stroud
Excellent company, would definitely use again, they never gave up
Junior Geener
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Ian Gaynor
A thoroughly positive result and experience. In all honesty I didn't have much hope of any success following a truly dodgy pension investment. I spent years angry at myself then decided to let these guys have a go on my behalf. It took hardy any effort on my part and they kept me fully informed, then out of the blue I got a call saying they have won all my pension back plus more and within days it hit my account. Thrilled with their effort and professionalism. I dealt with a few different staff and all were informative, polite and helpful. I great end to a terrible situation. 100% genuine review and I cannot recommend them enough. Thank you.
Grace Anderson
Pension Claim Consulting were a Godsend. I was told about them by a friend who had also invested in a pension. They kept me informed on the progress of my claim with regular updates and answered my queries with patience and professionalism. There percentage for on behalf was also lower than expected. I can't thank them enough
adrian buck
Keith Wilkins
Very thorough and achieved the goal regarding compensation in full. Took a while but was worth the wait
Mark Holmes
Excellent service. Great result.
michael dixon
I was approached by Pension Claim Consulting after the company that was handle ing my SIPP had been investigated by the Financial Ombudsmen and informed me i had a case, with this information given to me i agreed to let them represent me in trying to reclaim my investment. All through the process i was informed of every step and on a regular basis even though it took many months the outcome was successful and i was reimbursed fully. This is a fantastic company to work with and dedicated staff who know their business. Many Thanks. Mike Dixon.
Roderick Turnbull
Important Information!

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.