Someone who has been mis-sold a pension will usually be left in a worse position than before they took advice from their Financial Adviser. Unwittingly, they invest in unregulated schemes through a Self Invested Personal Pension or transfer from a Final Salary Scheme. Most people in this position were unaware of the investment risks and received advice that was not in their best interests.
Costs and fees were not explained sufficiently
Funds were placed in unregulated high-risk investments you did not know about
The risks involved were not properly explained to you
Your attitude to risk or capacity for risk were not properly explored
Your personal circumstances werenot fully considered
A ‘fact find’ exercise to determine your financial circumstances and retirement plans was not carried out
You would have been better off with your existing pension plan
Get in touch with our claims team and we will be able to discuss the best options for you moving forward. You can contact our call centre from 9 am to 5pm or email us at any time and we’ll get back to you as quickly as possible.
We charge 18% inc VAT on the total monies awarded for a successful claim. There is no charge for unsuccessful claims. You can withdraw your claim at any time, although a cancellation fee may apply.
Our success rate is more than 99%. Since launching in 2015 we have only lost one claim.
You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.
It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Compensation Scheme, whichever is applicable to your claim.
We will not make or pursue a claim, or advise you to, if we know or have reasonable grounds to suspect that the claim does not have a good arguable basis, and or is fraudulent or frivolous.