Heritage Pensions Limited is a SIPP provider based in Bedfordshire.
On March 17th, 2022, Heritage Pensions appointed liquidators after taking insolvency advice.
This was following the final decisions of four complaints that were upheld by the Financial Ombudsman Service.
The directors realised the firm would be unable to pay the redress due from these complaints and stay solvent.
The amount of compensation owed to these clients was reported to be £600k.
All four of these complaints relate to a failure in regulatory duties, specifically to carry out due diligence when accepting business.
They say Heritage didn’t carry out appropriate checks on the adviser which recommended the transactions. This adviser is TailorMade Independent Limited
The Financial Ombudsman Service has received around 40 cases against Heritage Pensions Limited.
TailorMade Independent Limited was an independent financial adviser.
It was previously authorised by the FCA and specialised in giving pension transfer advice to retail customers.
In 2013 the FCA restricted its permissions and the firm has since dissolved.
Heritage had an agreement in place with TailorMade which enabled the firm to advise its clients to use Heritage’s SIPP.
TailorMade Alternative Investments Limited promoted alternative investments to customers. The Financial Ombudsman Service described these as “typically illiquid, esoteric investments.”
TailorMade Alternative Investments was not regulated by the FSA/FCA.
Two of the complaints that were upheld also challenged whether Heritage carried out proper checks on the investments held in the SIPPs.
On 18 November 2021 PSG SIPP completed the purchase of Heritage’s SIPP book.
Heritage stopped administering personal pension schemes at this time, therefore, customers who held a Heritage SIPP are not affected by the liquidation.
The Financial Services Compensation Scheme (FSCS) will now be investigating whether there are any claims that meet their qualifying conditions for compensation.
The FSCS is an organisation that protects consumers when authorised firms fail.
The BAD news:
The SIPP mis-selling scandal has cost pension savers BILLIONS of pounds.
The GOOD news:
Compensation payments are hitting record figures every year.
If you want to know if your Heritage SIPP may have been mis-sold to you – we can help!
Our initial assessment can tell you if we think you may have a case and what options are available to you.
It’s confidential and free and there’s absolutely no obligation to use our service if you have case.
We provide an initial assessment to check if you may have a case to claim compensation
Whilst each case is individual, as mis-selling specialists we know to look for certain signs that in our experience indicate there is a case
Our assessment is free and there’s absolutely no obligation to use our service
You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.
It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.