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Office Address

Redlands Business Centre
3-5 Tapton House Rd, 
Sheffield, S10 5BY

Contact Us
0114 266 4216

Office Hours

Mon to Friday: 9am – 5pm
Saturday to Sunday: Closed 

You are not required to use our services to pursue your claim. You can also seek further advice or shop around, subject to any time limits within which a claim must be made. 

It is possible to present your claim for free, either to the firm or person against whom you wish to complain, or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Compensation Scheme, whichever is applicable to your claim. 

We will not make or pursue a claim, or advise you to, if we know or have reasonable grounds to suspect that the claim does not have a good arguable basis and/or is fraudulent or frivolous.

Pension Claim Consulting Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities, authorisation number FRN 829766.  Pension Claim Consulting Ltd registered business address is 3 Stokes House, Stubley Lane, Derbyshire S18 1PG, which is registered in England and Wales under registered number 9626782. 

Pension Claim Consulting Ltd is registered with the Information Commissioner (ICO) registration number ZA128514. For details of how we will use your information and an explanation of your rights, view our Privacy Policy


If you wish to register a complaint, please call 0114 266 4216 or write to us at our registered office address. You can also contact us by e-mail   A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available here.  If you cannot settle your complaint with us, you may be entitled to refer it to the Claims Management Ombudsman as part of the Financial Ombudsman Service at  or by contacting them on 0800 023 4567.

Cancellation Fees

From the date you sign our agreement if you cancel during the first 14 days in the Cooling Off  Period you will not have to pay a cancellation fee to us.  If you cancel this agreement after the 14 day Cooling Off Period our cancellation fees may apply. We reserve the right to charge £150 + VAT per hour  for the work we have carried out up to the point of cancellation. If you cancel on or after an offer of compensation has been made our cancellation fee is 18% inclusive of VAT which is calculated on the gross amount of the offer of compensation awarded to the claim.  

Summary of Service |  Client Agreement |  Cancellation  | Complaints Procedure  | Privacy Policy  | Cookie Policy